Refund Policy

1. 14-Day Refund

• You can request a full refund within 14 days of your initial subscription purchase
• The 14 days start on the date of your first payment for the Service
• This applies to your first subscription purchase only, not to later renewals

2. Free Trial

• If you cancel before your trial ends, you will not be charged
• The subscription can be cancelled only by the billing owner via the Paddle customer portal linked in your receipt email, or by looking up your order at paddle.net. Uninstalling the app by an individual user does not cancel the subscription

3. Renewals

• Monthly subscription renewals are not refundable
• Annual subscription renewals are not refundable
• To avoid being charged for the next period, the billing owner must cancel before the renewal date
• Cancellation takes effect at the end of your current billing period, and you keep access until then

4. How to Request a Refund

1. Email [email protected] within 14 days of your initial purchase
2. Include the email address on your account and, if you have it, your order or transaction reference
3. We will confirm your request and start the refund

5. How Refunds Are Processed

• Payments are handled by Paddle, our Merchant of Record. Refunds are processed by Paddle to the original payment method
• Refunds usually arrive within 5-10 business days, depending on your bank or card issuer
• Paddle may also approve a refund outside this policy where it considers this appropriate

6. Contact

• Company: Onespace Tech
• Email: [email protected]
• Location: Plot No. 38B, 3rd Street, Kamakoti Nagar, Chennai 600100