Privacy Policy

2.1 Business Contact Information

• Name, email address, and phone number
• Company name and business information
• Job title and role within your organization
• Business requirements and project details

2.2 Project-Related Information

• Business processes and workflow descriptions
• System architecture and integration requirements
• Technical specifications and constraints
• Performance metrics and success criteria

2.3 Website Usage Information

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referral sources and navigation patterns

3.1 Service Delivery

• Understand your business requirements and objectives
• Design and implement automation and integration solutions
• Provide consultation and technical guidance
• Deliver project deliverables and documentation

3.2 Communication

• Respond to inquiries and support requests
• Provide project updates and status reports
• Send important service-related notifications
• Share relevant industry insights and best practices

3.3 Business Operations

• Process payments and maintain billing records
• Improve our services and methodologies
• Comply with legal and regulatory requirements
• Protect against fraud and security threats

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal or business information to third parties for marketing purposes.

4.2 Service Providers

We may share information with trusted service providers who assist us in delivering our services:

• Cloud infrastructure and hosting providers
• Payment processing services
• Communication and collaboration tools
• Professional services (legal, accounting)

All service providers are contractually bound to protect your information.

4.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and the rights of others.

5.1 Security Measures

• Encryption of data in transit and at rest
• Access controls and authentication protocols
• Regular security audits and monitoring
• Secure development and deployment practices
• Staff training on data protection and confidentiality

5.2 Confidentiality Commitment

We maintain strict confidentiality regarding all client information and implement appropriate safeguards to protect your business data from unauthorized access, disclosure, or misuse.

6.1 Retention Periods

• Project Data: Retained for the duration of the project and up to 3 years after completion
• Business Communications: Retained for 3 years for reference and continuity
• Financial Records: Retained for 7 years as required by tax regulations
• Website Analytics: Aggregated data retained for 2 years

6.2 Data Deletion

You may request deletion of your personal information at any time. Some information may be retained longer as required by law or legitimate business purposes. We will respond to deletion requests within 30 days.

7.1 Access and Control

You have the right to:

• Access and review the information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information
• Object to certain processing of your information
• Receive a copy of your information in a portable format

7.2 Communication Preferences

You can opt out of non-essential communications at any time. However, we may still need to send service-related communications regarding active projects or legal obligations.

8.1 Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve user experience
• Preference Cookies: Remember your settings and preferences

8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.