Terms and Conditions
Last Updated: January 1, 2025
By accessing or using OneSpace services, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing or using OneSpace ("Company," "we," "our," or "us") services, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our services.
2. Description of Services
OneSpace provides digital transformation solutions including business process automation, system integrations, workflow optimization, custom automation development, consultation services, and related technology solutions. We help businesses streamline operations and accelerate growth through intelligent automation and integration services.
3. Service Engagement
3.1 Consultation and Planning
We provide consultation services to understand your business needs and recommend appropriate automation and integration solutions. All recommendations are based on our professional assessment of your requirements.
3.2 Custom Development
We may develop custom automation solutions tailored to your specific business requirements. All custom development is subject to separate project agreements and specifications.
4. Client Responsibilities
4.1 Information Accuracy
You are responsible for providing accurate, current, and complete information about your business requirements, systems, and objectives. You must promptly notify us of any changes that may affect our services.
4.2 System Access
You are responsible for providing necessary access to your systems, platforms, and data as required for service delivery. You warrant that you have the authority to grant such access.
5. Payment Terms
5.1 Project-Based Services
For custom development and consultation projects, payment terms will be specified in individual project agreements. Generally, payment is due within 30 days of invoice date unless otherwise agreed.
5.2 Payment Processing
Payments may be processed through various secure payment processors. All fees are exclusive of applicable taxes, which are your responsibility.
6. Intellectual Property
6.1 OneSpace Property
All methodologies, frameworks, tools, and general knowledge developed or used by OneSpace remain our intellectual property. You receive a license to use custom solutions developed specifically for your project.
6.2 Client Data
You retain ownership of your business data and information. You grant us a limited license to access and use your data solely for providing the agreed services.
7. Confidentiality
We maintain strict confidentiality regarding your business information, processes, and data. We will not disclose confidential information to third parties without your consent, except as required by law or necessary for service delivery with your approved vendors.
8. Limitation of Liability
8.1 Service Disclaimer
Our services are provided "as is" without warranties of any kind. We strive for excellence but cannot guarantee specific business outcomes or results from our recommendations and implementations.
8.2 Liability Cap
Our total liability for any project or service engagement shall not exceed the fees paid for that specific project. We are not liable for indirect, consequential, or punitive damages.
9. Termination
9.1 Project Completion
Individual projects terminate upon completion and delivery of agreed deliverables. Ongoing support or maintenance requires separate agreements.
9.2 Early Termination
Either party may terminate ongoing projects with reasonable notice. You remain responsible for payment of work completed up to the termination date.
10. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Chennai, Tamil Nadu, India. We encourage resolution of disputes through direct communication before pursuing legal action.
11. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or website notification. Continued engagement after changes constitutes acceptance of updated Terms.
12. Contact Information
For questions about these Terms and Conditions, please contact us at:
OneSpace
Email: hello@onespace.com
Location: Chennai, Tamil Nadu, India