Apollo Sync for Freshworks Terms and Conditions
Last Updated: August 20, 2026
By installing or using Apollo Sync for Freshworks, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By installing, accessing, or using Apollo Sync for Freshworks ("App"), a Freshworks Marketplace application, provided by OneSpace ("Company," "we," "our," or "us"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not install or use the App.
2. Service Description
Apollo Sync for Freshworks is a Freshworks Marketplace application that syncs Apollo.io contacts and accounts into Freshworks CRM and Freshdesk. The App provides scheduled and manual sync modes, field mapping, and match-and-update functionality between Apollo.io and Freshworks.
3. Pricing & Billing
Pricing for Apollo Sync for Freshworks is set out on the App's Freshworks Marketplace listing. All billing, invoicing, and payment processing is handled by Freshworks. By subscribing, you agree to Freshworks' billing terms in addition to these Terms.
4. License Grant
Subject to these Terms and your active subscription, we grant you a non-exclusive, non-transferable, revocable license to use the App within your Freshworks account. This license is limited to your organization's internal business use and does not include the right to sublicense, redistribute, or reverse-engineer the App.
5. Platform Availability
The App's availability depends on the Freshworks and Apollo.io platforms. We are not responsible for downtime, outages, or changes caused by either platform. We will make reasonable efforts to maintain compatibility with platform updates but cannot guarantee uninterrupted service.
6. Refunds & Cancellation
Refund requests are handled per the Freshworks Marketplace refund policy. You may cancel your subscription at any time through the Freshworks Marketplace. Upon cancellation, your access to the App will end at the conclusion of the current billing period.
7. Intellectual Property
All intellectual property rights in the App — including but not limited to code, design, trademarks, and documentation — are owned by OneSpace. Your subscription grants a usage license only and does not transfer any ownership rights.
8. Limitation of Liability
To the maximum extent permitted by law, OneSpace shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability shall not exceed the amount you paid for the App in the twelve (12) months preceding the claim. The App is provided "as is" without warranties of any kind, express or implied.
9. Disclaimer of Warranties
The App is provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be error-free, uninterrupted, or fully compatible with every Apollo.io or Freshworks account configuration.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which OneSpace is registered, without regard to conflict of law provisions.
12. Contact Us
If you have questions about these Terms, please contact us: